First I phoned the o2 broadband freephone number and the o2 customer service agent transferred me to sky therefore not incurring the 0844 charge then got put through to Chelsea who was very good and new her stuff.After all the legal stuff was out of the way I was able to get Sky fibre unlimited half price for 6 months with talk weekends (£24.50 then £34.50 for 6 months)This is actually a good deal as for the last 2 days I have phoned or live chatted with every broadband provider in my area. Sky contracts are for 12 months not 18 as with the other providers and they do good deals on resigning.
I will be sorry to lose the fantastic customer service I get from O2 but I will still get this for my mobile,but all in all sky are not as bad at customer service as most . As I am a sky TV customer ( half price for 12 months @ £15.75 p/month) the calls to their own customer service numbers 0844 are included which is a benefit.
If you are not a sky TV customer maybe try and get a deal with that as-well as there are some very good offers be handed out by sky at the moment. I went with the fibre option as the speed I used to get when I had sky broadband before was 2.5 meg with O2 it is 5.8 meg but should be 40 with SFU, only guaranteed 15 meg for legal reasons but we shall see what it is 2 weeks after installation.
As the saying goes better the devil you know :devil_smile:.
I will be sorry to lose the fantastic customer service I get from O2 but I will still get this for my mobile,but all in all sky are not as bad at customer service as most . As I am a sky TV customer ( half price for 12 months @ £15.75 p/month) the calls to their own customer service numbers 0844 are included which is a benefit.
If you are not a sky TV customer maybe try and get a deal with that as-well as there are some very good offers be handed out by sky at the moment. I went with the fibre option as the speed I used to get when I had sky broadband before was 2.5 meg with O2 it is 5.8 meg but should be 40 with SFU, only guaranteed 15 meg for legal reasons but we shall see what it is 2 weeks after installation.
As the saying goes better the devil you know :devil_smile:.