Called up tech support last night after a few weeks of random wireless access loss, wired access always okat a steady 38 nbps down. After a few minutes fault finding the adviser suggested and talked me through changing wifi channel This led to a speed increase on wifi but Iasked what happens if the wifi cut out again tge adviser offered a hub if I recontracted for a year but agreed to send a hub fot free when ge saw I was just within my contract. He then went on to give hakf price fibre for six months and half price line rental for a year I then asked for a free wireless connector whuch was akso agreed to. So in short fault addressed and worthwhile savings for up to a year. Well done sky one happy customer.
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