Talktalk just installed in our home a talktalk fibre broadband line via a Huawei HG533 installed by BT. I have Sky SC 201 wireless for use with HD sky plus box.
The BT engineer said contact sky to get a from them a new wirless connector.
The sky wireless connector reads the router fine but cannot download to the box via "catchup"
Sky said the problem is down to Talktalk to resolve as the router just needs "opening". Talktalk support is definitely not good but after many tries I was told to login in to the Huawei router and then select "advanced" and then via setting input about 8 items like interface, protocol, external start and end and internal host and internal port. I do not know how to obtain these details
Please let me know if either
1.I should get a new sky wireless connector and will this work correctly or will the same trouble occur
or 2. Get all these requested setting from SKy? or somewhere else ?and input them
Or any other ideas...
Many thanks
The BT engineer said contact sky to get a from them a new wirless connector.
The sky wireless connector reads the router fine but cannot download to the box via "catchup"
Sky said the problem is down to Talktalk to resolve as the router just needs "opening". Talktalk support is definitely not good but after many tries I was told to login in to the Huawei router and then select "advanced" and then via setting input about 8 items like interface, protocol, external start and end and internal host and internal port. I do not know how to obtain these details
Please let me know if either
1.I should get a new sky wireless connector and will this work correctly or will the same trouble occur
or 2. Get all these requested setting from SKy? or somewhere else ?and input them
Or any other ideas...
Many thanks