I moved house recently and our broadband was set up at the beginning of December.
I have been experiencing lots of disconnections - see my thread here -
http://www.skyuser.co.uk/forum/sky-b...tml#post426726
Now the line is stable but my router stats (see below) have d/s noise of 19.3
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I think I have been put on a banded profile by the DLM phase with by DL speed of 3072 (according to the router stats although speed tests put it about 2630).
My question is - is that it now or will the speed be slowly increased automatically or do I need to raise this with anyone?
Thanks
I have been experiencing lots of disconnections - see my thread here -
http://www.skyuser.co.uk/forum/sky-b...tml#post426726
Now the line is stable but my router stats (see below) have d/s noise of 19.3

I think I have been put on a banded profile by the DLM phase with by DL speed of 3072 (according to the router stats although speed tests put it about 2630).
My question is - is that it now or will the speed be slowly increased automatically or do I need to raise this with anyone?
Thanks