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Channel: Sky User - The Unofficial Support Forum for everything Sky!
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Wake on Lan won't work outside of network

My story so far. I had BT Infinity and using a home hub successfully set up an iPhone app called Screens which in short is a screen sharing app which I use with my iMac at home. I could connect...

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Interesting Sky Hub SR101 & SR102 Videos...

Hi All, I am new here & have recently joined Sky - my TV is installed but the telephone/internet on non-fibre unlimited broadband is due to get active within the next 8 days. Please be informed, I...

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Router Reset itself

Hey everyone, first post here. My router factory reset itself last night, losing all mac addresses, and reverted to a WPA protection. It's ancient really, I'm almost sure its the Netgear V2 DG934G, the...

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BBC I-Player catchup problem

Hi, I have two boxes on the network, both HD and on a standard multi-room contract. On both boxes when selecting BBC catchup and BBC1 or BBC2 for yesterday and today I get a message 'for your...

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Doing the simple things with the sr102

So I just got upgraded to fibre broadband pro todayy, as I was an existing o2 customer using their thomson router. First thing I wanted to do was setup the simplest of tasks for a router, that is to...

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Emails in trash being deleted

I have recently had a few issues where I needed to go look at a deleted email only to find it was no longer on the server. My Trash folder does not have anything older than about 2 months old. I use...

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Do not read this!

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"You can use a 3rd party router if you can make it work"

Hi Everyone, newbie here, however been reading since Sky Broadband came out but haven't recently. I remember that it was part of the T&Cs that we cannot use 3rd part routers but not sure of the...

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How Can I change DNS settings on my Chromecast? (Router locked down)

Hi Guys, I need a bit of technical guidance, I have a Chromecast connected to the back of my living room TV and I've been hoping to access multiple Netflix regions on it by using Unblock-us DNS...

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Anyone having Youtube issues?

Currently unable to play youtube videos without it stopping every couple of seconds. It's not my connection - am currently streaming HD Amazon Instant Video - so not sure if it's general youtube or the...

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Catch Up TV not working..No Network reported

My catch up tv has been working fine until Friday 3/10/14 morning when overnight there was a SKY Upgrade to the planner now I cannot find a Network connection between my Sky+HD Box and my router to use...

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Rejoining SKY

Hi I have moved home and cancelled my SKY account as we were going to stay with friends for a few months, I will be ready to rejoin in a week or so and I'm looking to get a good deal. My old Sky+ box...

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Is my upstream snr looking ok?

I moved my router in the house and the checked the stats. It's the evening when I did this but the sync stayed around 18000Mbps and downstream attenuation stayed at 30db. However i I don't remember my...

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Trying to use TP Link TL-WR841N Ver 8.3

Hi, I am having problems trying to use my own router and was looking for some help please. I recently moved from Virgin Media to Sky and have now got Sky Unlimited bb through my phone line. I was...

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Moving from SD to HD

Hi all, I currently have SD multiroom with Sports and BT Sport packages; I want to upgrade to HD for free for as many channels as possible. Can I just buy an HD box off of ebay and it'll allow me to...

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Help for a technophobe

Hi, this is my first post on here and has probably been answered before, but I can't seem to find it. I am a Sky Broadband unlimited customer and have the small silver Sagemcom wireless hub. I have no...

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Line Attenuation and Intermittent Broadband

I've been having awful Broadband problems since the 17th September where my Broadband has been intermittant. It initially seemed to be because they'd raised my connection speed to 9.5MB and it was...

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Sky blocked email account

An email from Sky appeared in my Inbox last night saying that they had encountered a problem with the account and to contact them on an 0844 number. Sure enough when I subsequently tried to access my...

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Asking retentions for new sky boxes. No luck :(

I've been a HD customer for over 7 years. We had it on the roll out,bought a box for £300 etc.etc.etc. We now have 3 boxes on HD and none work properly (please do not offer solutions ,as I've been...

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Using EE Brightbox 2 with Sky Fibre?

Hi, Does anyone know if this is possible? Due to problems with EE, I will be leaving their service and joinging Sky. Ideally I'd like to use the EE Brightbox as apparently it's better than the Sky Hub...

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